Mobile App users:
If you are using Mobile app, ensure you're on 3G or Wi-Fi. (If not, GPRS or Edge will be significantly slower when using the allthings Mobile app) We are currently working on a completely revised Mobile app, which will be native to your device and allow offline functionality meaning you should never notice any slowness.
Web App users:
- Check your internet is connected and running at an average speed.
- We recommend using Google Chrome as a browser primarily because of its performance and security benefits. For more information regarding Google Chrome, click here:
- If you are still experiencing slow speeds or an inability to login, we recommend clearing your cache and cookies, logging out and logging back in.